Talking about people behind their backs can spread useful information and motivate others to cooperate with you – but only if your information is accurate.
Disagreement doesn’t have to involve negative emotions, says Julia Minson. Simply stating your desire to hear the other person’s perspective can help keep things cool.
“If you hide yourself from the emotional intimacies of life,” the author says on the GSB’s Think Fast, Talk Smart podcast, “you’re hiding yourself from life itself.”