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Telephone call transfers upgraded, speedier

_STANFORD -- On Monday, March 7, Communication Services simplified the Call Transfer function for all multiple line phones on the university's telephone system.

Users of Classic and Meridian E.T. sets can now transfer calls without having to press the transfer key a second time.

The change came in response to requests from telephone users and many of Stanford's 550 telecommunications activity representatives (STARs), according to Maureen Trimm, assistant director of Communication Services.

"This enhancement allows Call Transfer to work the same on multi-line sets as it does on single-line sets," Trimm said. "It may seem like a small thing, but it can make a difference for people who transfer a large number of calls."

As of March 7, telephone users can transfer a call from any Stanford multi-line set to any other phone using the following method: Press Transfer and wait for three beeps followed by dial tone. Dial the phone number to which to transfer the call. Wait for the party to answer and announce the call privately. (If the line is busy or the party does not wish to receive the call, press Transfer twice, quickly, to return to the original call. Do not press "release" to the original call; pressing release will connect the two calls.) Then, press release or hang up to connect the two calls.

For more information on using Call Transfer, call the Communication Services Help Line at 725-HELP.


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