Staff-recruitment services no longer free

This week, the Office of Staff Employment (OSE) introduced fees for certain hiring-support services that traditionally had been free. Budget-related staff reductions in the face of two years' worth of upgrades to staff recruitment services offered through OSE were the main reasons for the new fees, said Keith Copeland, the office's director of recruitment and talent.

In thinking about how to continue providing enhanced services, Copeland said it was decided that charging modest fees would be better than eliminating the services altogether. He added that the new fees are a fraction of what similar services would cost through a staff-recruiting firm off campus.

The office will continue to post job openings and automatically route application materials to hiring managers through Trovix for free. But starting Monday, a $1,500 fee was put in place for a service package called "Basic Plus Service," which includes a one-time consultation on advertising and placement, two resume database searches—an internal search on Trovix and one on an external database such as Craigslist or Monster—and, upon request, assistance with diversity recruitment.

The other fee amounts to 5 percent of the accepted annual salary for a posted position. Called "Full Life Cycle Service," the program provides continuing assistance until the job is filled and includes candidate generation, applicant screening and interviewing, ongoing diversity recruitment, reference checks, job-offer coordination and applicant notification.

According to Copeland, significant time, effort and resources over the past two years have been devoted to improving the level and quality of staff recruitment services offered through his office, including:

  • The new Stanford Jobs website and state-of-the-art applicant-tracking system Trovix;

  • A new OSE site with practical information and self-help tools to assist hiring managers and others with interviewing, reference checking, addressing diversity issues, using Trovix and finding a temporary staffer through the Stanford Employee Referral Program; and

  • The Full Life Cycle Service package, which Copeland said leverages the power of the Internet and provides comprehensive staff recruitment and selection services directly to hiring managers.

  • A memo about the changes was sent throughout the university's Human Resources community earlier this month. The memo stated that funding that supported the various improvements ended in the 2007 fiscal year, and that Randy Livingston, the university's chief financial officer and vice president for business affairs, supports the new fees. The memo also invites comments and suggestions, which can be sent to