When the renovated post office reopens Aug. 21 at White Plaza, postal workers will rely on new features to keep lines short, says Palo Alto Postmaster Maso Sato.
Stamps will be displayed on a wall for customers to select before they get to the counter. There will be one cash register for postage purchase only. Two new vending machines located on the left side of the post office's entrance also will offer stamps for sale. And there will be three full-service windows open full time.
A Dutch door will handle parcel pickups exclusively, and plans are under way to install parcel lockers in some residences, Sato says. That way postal customers won't have to go to the post office at all if they've received a package. "What we're trying to do is expand our service," he added.
The post office has added at its main site parcel lockers that allow box holders to retrieve packages from the lockers instead of queuing up to claim them. "That should keep people out of line," Sato says.
Since last fall, the campus post office, which is operated under the auspices of the Palo Alto post office, has been housed in a temporary complex alongside Levin Field near Mayfield Avenue and Florence Moore Hall while improvements were made to the White Plaza building.
At the permanent site, the building has been expanded and post office boxes previously located outside now will be enclosed within the lobby and will be accessible 24 hours a day.
Stanford's more than 9,000 box holders will keep the same boxes, same numbers and same keys. There will be no access to boxes on Saturday and Sunday, Aug. 19-20. Full service will resume Monday, Aug. 21, Sato says.
The postmaster says it will be
helpful to open a month before the start of Autumn Quarter to allow
time to "work out any bugs." SR