‘Netiquette’: Tips for sending e-mail with attachments
Eudora e-mail program users have discovered that sending and receiving e-mail attachments is an efficient way to transmit information electronically. An attachment is an independent computer file that has been sent with (attached to) a regular e-mail message. Any computer file such as a spreadsheet, a shareware computer program or a digital picture can be e-mailed as an attachment.
However, if you've ever received or sent something that ended up looking like #SD#)(QJDSEMKLEB+@LLAP*%08 !13!!, you know that it doesn't always go smoothly. Handling e-mail attachments requires you to be thoughtful of the recipient before you send an attachment. If you use Eudora, here are some tips:
- Decide whether the contents of the
attachment could be sent within the text of the message. A meeting
agenda is a good example of a document that won't lose much by
being sent as plain, unformatted text.
- Be aware that attachments larger
than 1MB could be held up during transmission, or may be lost at
the receiving end because the recipient's system couldn't handle
- Make sure that the person receiving
the attachment is using an e-mail program that can accept
attachments, such as Eudora. Some programs can't handle attachments
at all while others can accept them but the user will have to
decode them to make the contents readable. EMS, the mail program
that runs on Stanford's Forsythe mainframe, is a good example of a
mail program that cannot handle attachments. Don't send attachments
to Forsythe users it just makes them grouchy.
- Find out if your intended
recipients have the application that the attached document was
created in on their computer. For example, if you send an Excel
file, make sure your recipient also has Excel. It is pointless to
send an Excel workbook as an attachment to users who don't have
Excel they won't be able to read it. Also, make sure that the
recipient is running the same version of the application. Someone
who runs PageMaker 5.0 will probably have difficulty opening an
attachment created in PageMaker 6.5.
- Don't make your recipient guess what kind of file you are sending. In your cover message, say "Attached is a document that was done with Word 7 for Windows and saved in Word format."
For help using e-mail on campus, contact your Expert Partner or Resident Computer Coordinator. You can also contact Sweet Hall Consulting at 725-2101 or consult@leland for questions about Leland-based e-mail, or ITSS Customer Assistance at 725-8181 or consult@forsythe) for questions about Eudora, EMS or Wylbur Mail. For more comprehensive information about dealing with attachments on the EMS and Forsythe system, including how to encode and decode files (in case you receive an attachment from someone who wasn't aware of the problems it can cause for Forsythe users), check the web at: http://www.stanford.edu/group/itss-customer/ip/tgif/attachments/.
To get information on how to send and receive attachments in Pine, see "Getting Started With Pine," located on the web at http://rits.stanford.edu/ritspub/Docs/Pine/pine.html and in paper form at the Meyer, Sweet Hall and Tresidder computer clusters.